Shipping and Returns
We offer flat rate $10 shipping on all orders under $100.
Orders over $100 are shipped free within Australia.
All orders are shipped via Australia Post or Couriers Please. Tracking details will be emailed at time of dispatch.
All orders are processed within 3 days of being received but are generally sent same day or within 24 hours.
International postage can be quite expensive. Please email us for a quote. email@example.com
We will endeavour to find you the cheapest form of shipping for the package size and weight.
Please contact us within 7 days of receiving your item if you wish to return it, by emailing us at firstname.lastname@example.org
The item must be returned by trackable method as we do not accept responsibility for lost items.
Postage costs for returned items are the responsibility of the customer.
Returned items must be unused and in original packaging and condition.
We will notify you by email once the return item has been received.
Refunds will be made by EFT or paypal. Please specify your preferred method and include bank details or paypal address.
We will notify you by email once refund has been processed.
We do not accept returns for any sale items.
Please contact us by email at email@example.com with details of your exchange and the alternate item you require.
Please return original item by a trackable method of shipping. Postage costs for exchanged items are the responsibility of the customer.
Postage costs will be invoiced to the customer and payment required before shipping of the exchanged item.